Privacy Policy

Vaka Tara Collective Pte Limited (“Vaka Tara Collective”, “we”, “our”, or “us”) values your privacy. This policy explains how we collect, use, store, disclose, and protect your personal information. By engaging with us or using our services, you consent to the practices outlined in this policy.

If you do not agree to the terms of this Privacy Policy, please refrain from providing us with personal information. However, this may affect the services we are able to provide.

1. Collection of Personal Information

We collect personal information directly from you, through our team, or from trusted third parties, only where it is necessary for us to deliver our creative services — including photography, videography, and brand storytelling.

The information we may collect includes:

• Name and contact details (address, phone, email)
• Billing and payment information
• Shoot or project details (location, timing, participants)
• Other information relevant to your project or collaboration
• IP address and website usage data through cookies

We may also collect sensitive information where it is directly relevant to our services and with your explicit consent.

Information may be collected:

• When you make an enquiry, booking, or sign a consent form
• Through our website, newsletter, or online submissions
• From market research, collaborations, or third-party service providers
• Automatically through analytics tools and cookies when you visit our website

2. Use of Personal Information

We use your personal information primarily to deliver the services you have requested and to maintain trusted communication. This includes:

• Managing bookings, logistics, and payments
• Communicating project updates and deliverables
• Coordinating with partner venues, suppliers, or collaborators
• Sending occasional updates, offers, or creative news (if you’ve opted in)
• Improving our website experience and client service

Your information will never be sold. We only use or disclose your personal information for the purposes it was collected or for a directly related purpose that you would reasonably expect.

3. Disclosure of Personal Information

We may disclose your personal information:

• To service partners such as venues, hotels, production teams, or talent collaborators directly involved in your project
• When required or authorised by law, or to protect our rights or property
• To trusted providers who assist in operating our business (e.g. website, payment, or IT services)
• All third parties engaged by Vaka Tara Collective are required to comply with our privacy standards.

4. Security of Personal Information

We take all reasonable steps to safeguard your personal information against misuse, loss, and unauthorised access. This includes:

• Secure storage systems and encrypted digital environments
• Staff confidentiality agreements and password-protected access
• Regular review of our security practices and data integrity

While we employ best-practice security measures, no system is entirely risk-free. To the extent permitted by law, Vaka Tara Collective is not liable for unauthorised access to information beyond our control.

5. Unsubscribing

You can opt out of receiving marketing or promotional communications at any time by emailing us at bula@patecreatives.com with “Unsubscribe” in the subject line.

6. Access and Correction

You may request access to, or correction of, the personal information we hold about you at any time by contacting us at bula@patecreatives.com

We will respond within a reasonable time and may charge a small fee to cover administrative costs.

7. Third-Party Websites

Our website may contain links to third-party sites. Vaka Tara Collective is not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing any personal information.

8. Cookies

Our website uses cookies to enhance your browsing experience and tailor content to your interests. Cookies are small files placed on your device that help us recognise repeat visitors and track website performance.

You can disable cookies through your browser settings if you prefer to remain anonymous online.

9. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be reflected on our website, www.patecreatives.com with the date of the latest revision indicated.

10. Complaints

If you have a concern about how we have handled your personal information or believe there has been a breach of this policy, please contact us at bula@patecreatives.com. We will review and respond within a reasonable timeframe.

Contact Us

Vaka Tara Collective Pte Limited

Nadi, Fiji

📧 bula@patecreatives.com

Revision 2.0 (17 October 2025)